Remotes

[Solution]

 I purchased the Ultra LT with remote recently from Walmart.  I have provided the model numbers, serial number and firmware version.  Please let me know if you require further information.  Will a new remote be sent to me?  I hope the problem is solved soon.  Thanks.

[RokuTakashi]

Hi @Solution,

Thanks for posting here in the Roku Community.

We appreciate your time for sharing this information with us, and we'd like to gather more details so we can further assist you. Kindly send us a private message so we can further discuss it.

Thanks,
Kash