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Lremote
Newbie

After pairing remote it does not control anything on the screen

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After pairing remote it doesn’t control the screen. Stuck on pageLets get started.have 4k plus remote.

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RokuDanny-R
Retired Moderator

Re: After pairing remote it does not control anything on the screen

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@Lremote

Thanks for the post.

We would recommend taking a look at the troubleshooting steps provided by our Support page here: Fix your remote

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuDanny-R
Retired Moderator

Re: After pairing remote it does not control anything on the screen

Jump to solution

@Lremote

Thanks for the post.

We would recommend taking a look at the troubleshooting steps provided by our Support page here: Fix your remote

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
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