Remote worked fine and picked it up the next morning and it is completely dead. Changed the batteries that work in other remotes and reset the Roku several times and still not working. The remote looks brand new and has only been owned about 4 months. Customer support has not responded to any inquiries for replacement.
If you are still unable to resolve the issue, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device from Settings>System>About. Please keep us updated, and we will continue to assist as needed.