Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bw1914
Channel Surfer

3820 Streaming Stick w/older model 3500 remote?

Jump to solution

I have a 3500 streaming stick.  A friend is offering me his 3820 streaming stick that he'd lost his remote for some time ago.  Can I use my old/previous remote with the 3820 stick?  The menu comes up fine, but my remote is non-responsive.  Thanks.

0 Kudos
1 Solution

Accepted Solutions
Tivoburkee
Community Streaming Expert

Re: 3820 Streaming Stick w/older model 3500 remote?

Jump to solution

@bw1914 

 

If it's a working remote, yes it should pair to your newer Stick. What's stopping you from trying? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
7 REPLIES 7
renojim
Community Streaming Expert

Re: 3820 Streaming Stick w/older model 3500 remote?

Jump to solution

Did you get this cable with the stick?

6ab33b1f-9f0b-4c53-b292-ecaefbab68dd

Without it, no remote will work.  With it, @Tivoburkee is probably the best one to tell you whether your remote will work.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Tivoburkee
Community Streaming Expert

Re: 3820 Streaming Stick w/older model 3500 remote?

Jump to solution

Yes, I just paired an original 3500 stick remote, the RC41 to 3820 stick, it worked. Its lousy Roku remote, no tv control at all. But as @renojim wrote you have to have the original usb cable with bump as pictured. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
bw1914
Channel Surfer

Re: 3820 Streaming Stick w/older model 3500 remote?

Jump to solution

I have a cable labeled "Long Range Wireless Receiver" (Model WR002).  My remote has model: RC12 underneath the batteries.

 

 

 

 

0 Kudos
bw1914
Channel Surfer

Re: 3820 Streaming Stick w/older model 3500 remote?

Jump to solution

Should I be able to use this remote then?  Thx ...

0 Kudos
bw1914
Channel Surfer

Re: 3820 Streaming Stick w/older model 3500 remote?

Jump to solution

So should I be able to "pair" my old remote to this 3820 streaming stick?????  I have a picture of my remote and stick attached.  I tried downloading the roku app to my smartphone but I can't connect to my wifi without being able to maneuver anywhere ...  Roku Remote.jpgRoku Stick.jpg

0 Kudos
Tivoburkee
Community Streaming Expert

Re: 3820 Streaming Stick w/older model 3500 remote?

Jump to solution

@bw1914 

 

If it's a working remote, yes it should pair to your newer Stick. What's stopping you from trying? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
bw1914
Channel Surfer

Re: 3820 Streaming Stick w/older model 3500 remote?

Jump to solution

I hadn't used my old one all that much and didn't know exactly what "pairing" involved or if my old remote was capable ... "banged around" some of the threads in the community here and got it to work!  Thanks for your help ...

Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.