Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Sunshinestatemo
Level 7

Need to know which remote is compatible!

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Good Morning all!

 

My roku remote battery exploded after years of use. I need to purchase a new remote but I'm going crazy trying to find which remote goes for this model. 🤔I've contacted cust supp with no reply. 

Serial number- 5S467N144608

Any help is greatly appreciated!! 🙏

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1 Solution

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RokuDanny-R
Roku Employee
Roku Employee

Re: Need to know which remote is compatible!

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@Sunshinestatemo

Thanks for the information.

You can purchase a replacement remote for your Roku Streaming Stick (3600) on our Products page here: https://www.roku.com/products/accessories/streaming-stick


Thanks,
Danny

Danny R.
Roku Forum Moderator

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3 Replies
Tivoburkee
Level 20

Re: Need to know which remote is compatible!

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This a Roku stick? Is it purple? 

Edmund
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Sunshinestatemo
Level 7

Re: Need to know which remote is compatible!

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No it isn't purple its a black roku stick. Thank you for replying. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Need to know which remote is compatible!

Jump to solution

@Sunshinestatemo

Thanks for the information.

You can purchase a replacement remote for your Roku Streaming Stick (3600) on our Products page here: https://www.roku.com/products/accessories/streaming-stick


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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