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Chrisb482
Reel Rookie

How to Contact Support by Email

How do you contact Roku Support by email?  I’ve tried chatting with an agent twice tonight and both times their stellar agents left the chat with no resolution and no further follow-up.  

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2 REPLIES 2
RokuRiamie-D
Community Moderator
Community Moderator

Re: How to Contact Support by Email

Hi @Chrisb482,

Thanks for your first post in the Roku Community!

I would be more than willing to provide you with further details on where you can send emails to our Roku Support.

Kindly visit our Roku Support page and choose the category of which department you would like to talk to from Roku. You should have the option to talk/chat/email with one of our live experts. 
We hope you find this information helpful.

Regards,
Riamie

Riamie D.
Roku Community Moderator
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Chrisb482
Reel Rookie

Re: How to Contact Support by Email

Hi @RokuRiamie-D

That's unfortunately not an option for Smart Home support.  Following your link below and selecting Smart Home OR Wifi & Connectivity, click on Contact Us link, and you only have an option for phone calls or chatting with an agent.  See the link below.

https://support.roku.com/contactus/contact-options 

Thanks,

Chris

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