I got two new Roku "Smart Home Smart Bulb SE" which I went to set up. They are added to the app and wifi, but are stuck in an infinite loop of "This device needs a firmware update" and never complete.
I have restarted the app, reset the devices (powered off and on) but nothing seems to work.
There was another thread that suggested to manually update the bulbs through Account, Firmware Update, but I don't seem to have that option in the mobile app nor on the website.
I'd appreciate some help or I'll have to return them. It is unfortunate that brand new devices even need a firmware upgrade, and that it is impossible to use them without one. That could cause major issues in the future so I'm questioning if these were a good purchase at all, so I'd also appreciate insight on if disabling the mandatory firmware checks is an option.
