Issue Tracking Board

[RokuJharra-Q]

@mamabear4421 

Thanks for letting us know about the issue! We're here to help. Can you share what error code is showing up on the TV screen? Also, we’ll need a couple of things from you to investigate the issue:

• Your Roku device info (DID and OS build) – found in Settings > System > About)
• Your Tracker ID (press Home 5 times, then Back 5 times)

Looking forward to your reply.

Roku Community Team

[RokuMaryEF · Accepted solution]

Hey everyone,

We’ve seen reports of an "Error playing video" issue on FanDuel after the latest update.

Status Update 4.2.25: The issue should now be fixed.

We’ll be closing this thread. If you’re still experiencing problems, please start a new thread or search for related ones.

Thanks for your support and for being part of the Roku community! 

Happy Streaming! 💜

Roku Community Team