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Chriswt314
Newbie

YouTube tv freeze on Fast forward

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Marked as pending release. Wanted to make sure my device is covered 

YTTV Version 22.2 build 130000082

4660x YJOO26341632

Sw 13.1.4 build 1512-46

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Midas1
Newbie

YouTube TV freezes when fast-forwarding

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When will this known issue be fixed?

jummpeur
Channel Surfer

Re: YouTube TV freezes when fast-forwarding

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Sometimes the app cache gets bloated or there’s a glitch. Clearing the cache or reinstalling the app usually helps. Also, make sure your app is up-to-date

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RokuCarly
Community Moderator
Community Moderator

Re: YouTube TV freezes when fast-forwarding

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Welcome to the Roku Community, @Midas1!

Thanks for reaching out here and we'd like to suggest some steps to help you troubleshoot this app.

Kindly follow the steps precisely below:

  1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
  2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
  3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

This will refresh the system of the YouTube TV app. You may also refer to our support article dedicated to this: How to resolve a channel playback issue

Keep us posted on how it goes and we'll go from there. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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