Issue Tracking Board

[shansen82283]

I can access all my streaming apps but paramount plus just keeps spinning and spinning! I removed the app and downloaded it again but it’s still not working. This is so frustrating 

[renojim]

Are you using an ad blocker?  If so, disable it.

[Bonobobb]

I also have this problem. I can log in to the app, see/search content, the auto-play previews run just fine, everything is normal until I click "Watch Now" and then it just spins and spins. This has been going on for a couple weeks now at least, maybe longer. All other channel apps are working fine. I do not get the option to remove or restart the app for some reason but I have verified it is up to date and reset Roku many times. I use EERO and added roku.com and paramountplus.com to "allow" sites. 

[Bonobobb]

I FIXED it! In eero app I created a new profile added Roku only and then changed my ad blocker settings from 'Network' to profile-based so I could turn off ad blocking solely for Roku. I did this under 'eero Plus' in the Discover section.

[Jpal271]

I am getting same issue.

Roku Device Model: 4850X-Ultra

Serial Number X02800U90V2P

Device ID: S0VS34890V2P

OS Version: 14.0

Channel Build Version 9.3 ●build 30241107

[Patriot77]

Turning off ad blocker on router did the trick. 

[daradinpete]

I did the updating of app, it didn’t  work; I did the uninstalling and installing, it didn’t work. So I did the turning off of TV and router completely, waited 20 seconds, turned both back on and it worked! 

[TheNabster]

I actually was able to turn my adblock back on after several hours.  YMMV.

[andyross]

Most likely an updated definition file is being rolled out to the affected routers.

[Patriot77]

I turned my ad blocker back on after 5 minutes without problems.