Issue Tracking Board

[Justinleen]

Same issue

[pvine]

Same for me.

[Codger81]

Having had the exact same issue as the OP - multiple apps just stop working - I think it may well be.

[EvilAddy]

What would unplugging for hours achieve that a regular hard reset isn’t? 

[Kcccc]

Im having the same issue. And chat support on roku website isn’t working either 

[Sklarchuk]

Same thing 

[Jwpgh]

Hello @RokuJechealR , thank you for the suggestions. 

I am having a similar issue. Yesterday everything worked fine, but today the TV will start but cannot stream anything, nor add any channels. 

It says it is connected to Wi-Fi with excellent signal. I have tried resetting the modem and router. I have restarted the TV many times. I have tried using a Wi-Fi hotspot. I have moved the TV and WiFi to see if that has an effect. I checked for system updates. The Wi-Fi is sending on both 2.4 and 5 gHz channels.

Unfortunately, none of that works, though all other computers and phones connected to the Wi-Fi work fine.

Any other options? Thank you.

TV is a TCL 32S327.

[Disappointing9]

Support just spins and won’t connect

[WMCI20]

Cleveland @ Boston in 90 minutes. Roku better hurry up. Yes, none of my apps YouTube TV or YouTube or ESPN will run as they think there isn't an Internet connection. I upgraded firmware on PoE switch and reboot access points. Who gets the last 45 minutes back for me?

[Sstella402]

Also have the same problem. Tried connecting to my hotspot, it’s not working. Still saying no internet connection when there is internet in the house. It’s a Roku streaming stick+.