Issue Tracking Board

[Ladydye16]

Exact same problem here.

[alwaysakid1987]

This morning my roku sticks worked.  Now they keep telling me that I do not have an internet connection.  The TV and the connectivity clearly show that I am connected.  When I try to log into the apps I get a message stating the that no connection to the internet and I have to check it.  I check it.  Says no issues so we try again and same message.  So frustrated.  I have tried on different TVs.  I have tried in HDMI 1 AND HDMI 2 connector ports.  No difference.  The two sticks that have issues are both Roku Streaming Stick 4K | Portable Roku Streaming Device 4K/HDR/Dolby Vision, Roku Voice Remote, Free & Live TV 

I know that our internet is fine because our Roku model 4670x has no issue connecting to any of the apps.

This is truly frustrating.  Help!!

Thank you!

Frustrated Roku User

[Bwcraft88]

My 4 rokus are all out. Nothing but Netflix will connect. Vudu won't load or tubi, prime peacock paramount. What's going on?

[Tris_H]

This has not been fixed.  Services not working, so followed the instructions to reset the device.  (TV)  When trying to re-activate, I get the message - "We can't seem to reach you by email."  Could you please share some information on what is going on?  With everyone trying all of your support instructions, it likely making the overall situation worse.  What needs to be done so that you can "reach me by email" to reactivate?

[myrander]

It's not just you it's everyone 

[Nick969]

Only Netflix working.  Deleted YouTube TV thinking that was the problem.  Now it won’t let me add back. Prime, Disney, ESPN, Pluto, etc not working. 

[MediaEditor1]

Still doesn't work,  over 3 hours,  but there is no way to reach anyone to see whats going on!  
Does anyone know?

[rfmdjim]

Same here

[Pleeb]

When will the outage be fixed?  Nothing is working on two of my Roku tv my third is.

[myrander]

That's everyone's issue