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Re: [Service Interruption] Problems accessing new channels and activating new devices

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Still no luck getting the email activation to work after factory reset which was advised on a thread here to do if having issues.

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Jewelfree
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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Like this is crazy you say it’s working and it’s still not able to email me like. Tell us something concrete that we can do so we can enjoy our tvs. Like come on now. 

DJM4
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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Still not working through my ROKU stick. Also, customer chat does not connect. 

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arender
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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Mine still doesn't work, every app except Netflix works.  Paramount and Disney say not available in this region.

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We Can’t seem to reach you by email

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After some issues streaming I restarted my Roku device and it logged me out When trying to sign back in it is now refusing to send an activation link to my email despite accurate credentials My internet is connected I am logged in and connected to the device on my phone and the Roku app and even after deactivating my account and recreating it on the app it still won’t send me an email when I set it up on my screen Why doesn’t roku have a direct support line, rather than just a community of unanswered issues posted by other frustrated users

FURkUsux
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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I'VE UNPLUGGED FOR 10 SECONDS, RESTARTED THE ROKU AFTER PLUGGING IT BACK IN JUST TO BE SURE AND NOTHING.  THE WORST PIECE OF S I'VE EVER HAD THE MISPLEASURE OF PURCHASING.  INCOMPETENT EMPLOYEES ALL AROUND.  NOT A SINGLE BRAIN CELL AMONGST YOU ALL.

w0witsRami
Reel Rookie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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I have multiple devices. I factory reset 1 too see if that was the problem and not only it didnt fix the issue. But now i am stuck on a "We can't reach you by email" error page that doesnt even let me login anymore.

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DLGDLG
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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@I think the issue is ROKU lost or is having an issue with identifying paid apps / subscriptions. Which is really bad for us, the Roku customers because we are unable to access what we are paying for, premium channels

Roku Still Not Working!!!!

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Roku Still Not Working after several attempts at restarting, and reconnecting.  Been a few hours now. 

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Jwalkermo
Newbie

Re: [Service Interruption] Problems accessing new channels and activating new devices

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Done everything suggested. Deleted Prime, YouTube, Disney+ now they won’t reinstall.

 

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