Issue Tracking Board

[JJCDAD]

My 4800x is working normally this morning. There was no software update. It was still glitching last night.

HOW IS THIS POSSIBLE?

[UN_Rick]

Same here.

I think this relates to my previous theory on it being a server side issue, not directly related to updates.

All's well that ends well though.

Thank you Roku team for knocking it out in a reasonable amount of time.

[JJCDAD]

That does make a lot of sense. I couldn't understand why my last software update happened on 1/21/24, but the glitch didn't start until 1/30/24. Server side is the only logical answer.

Cheers to Roku for addressing the issue in a timely manner.😎

[RokuMary-F · Accepted solution]

Hi Community users,

We believe this issue has been resolved for most users, if not all of them, thus in the interest of maintaining order, we will close this discussion now.

We recommend restarting your Roku player, by going to Settings > System > Power > System restart > Restart to resolve the issue.

If you are still experiencing this issue, go ahead and start a new thread, and shoot me a PM.

This discussion will be closed and this post will be marked as solved. We appreciate your patience, and we also thank everyone who reported this.

Happy Streaming! 💜

Roku Community Team

[BMan33]

I have two Roku 3's and only one was  kicking me out  back to the home screen. Wanted to see if it was the device so I switched them and sure enough, it was only happening on one TV. Replaced the HDMI cable and it's not kicking me out anymore. Hope this helps.