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ChefGriz
Newbie

Re: Remotes skipping multiple channels

This worked for me, thank you

Roku home--settings--system power--restart

 

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brettallen59
Reel Rookie

Re: Remote skips or jumps over multiple channel tiles

YES! Please fix! I thought it was a malfunctioning remote, so I purchased a new one feeling confident that was the issue. I was WRONG! This is very frustrating! Thank you for looking into this issue with hopes you can resolve it asap. 

 

UPDATE - UPDATE 

The "Restart" Posted on here also worked for me! (Settings > System > Power > Restart). Do not know how long it will resolve the issue, but at least for now it does work.

Thank you for the solutions posted on here!

Thanks!

Brett......

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jjnryan
Reel Rookie

Re: Remote skips or jumps over multiple channel tiles

Before a reset, Skipping in Crunchyroll and roku channel apps but not Max or prime video or Disney +. After reset, no skipping for several hours then skipped again until another reset. 

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mandy11
Roku Guru

Re: Remote skips or jumps over multiple channel tiles

That is what Roku would call fixed. Lol

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Re: Remotes skipping multiple channels

Thanks.  This worked for me.

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Brittdb
Newbie

Re: Remote skips or jumps over multiple channel tiles

Can't find the settings icon!

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Re: Remote skips or jumps over multiple channel tiles

There's no icon.  When you start Roku, the you'll see "Settings" listed on the left sidebar.  Click on that and then follow the instructions above.

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jjnryan
Reel Rookie

Re: Remote skips or jumps over multiple channel tiles

Tv? Roku streaming device?

On devices, Settings is in the menu at the end of the list. Not sure on tv's.

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Bob-SF
Reel Rookie

Re: Remote skips or jumps over multiple channel tiles

For me, restarting the Roku fixed the problem of the remote skipping.

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LLD22
Newbie

Re: Remotes skipping multiple channels

This worked and corrected the annoying issue!!  Thank you!!

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