Issue Tracking Board

[Darthur19]

S0JPD2D5NAPE

[Decker123]

Issue report tracker

Model G204X-Roku TV

Serial number: X01900F156EL (508C639156EL)

Software version: 14.1.4 build 7709-CH

GC version 12.11.13

Timestamp: 2025-02-01T04:02:44Z

Please use issue ID EL-044-882 to report the current issue

[Beth1171]

Model: 65PUL65537F7

SN: x012006saek7

ID: souh739saek7

App Version/build: 14.1

[Tim753]

Model	75R4A5R
Hardware ID G849X
Serial number	X01200CD7AYO
Software version	14.1
Uptime	22 hours 23 minutes
Roku TV support	roku.com/support
Device ID	SONV42DD7AYO

Issue report tracker

Model: G849X - Roku TV

Serial number: X01200CD7AYO (SONV42DD7AYO)

Software version: 14.1.4 • build 7709-ET

GC version: 12.11.13

Timestamp: 2025-02-01T04:09:32Z

Please use issue ID YO-044-889 to report the current issue.

[Softballchc03]

Did not work. 

Device ID: S0KC32AMJD7X

Issue ID: 7X-044-888

[Kds31763]

Device ID D5-044-890

[Paulie3]

After updating, it is still not working for me. Issue ID 80-044-890

[Gwen58]

It’s still not working!  😡

[smharris92]

@RokuEmmanuel-D 

Please see the details below:

Roku device model: G137X- Roku TV

Serial number: X01200EMLYK1

Device ID: S0JT62AMLYK1

Software version: 14.1

Tracker ID: K1-044-882

Channel build version: 93

[UniqueKindz]

Same here, I'm dealing with the same problem, I deleted it,then reinstalled it,updated it,unplugg tv reset whole tv it still will not work.it works on my phone,firestick, all other roku tv's in the house.it was working earlier today stop working around 7:45p.m