Issue Tracking Board

[Hollywood_e911]

I'd 67044

[atc98092]

From what some have reported, Google is aware of the problem and working on a fix. It's out of Roku's hands, so we have to wait for Google to fix their mess-up. 

[AstraellZefiell]

Before my wifi/cable went out. Youtube was working fine. My cable and wifi finally got turned back on today. I opened up youtube which is what I normally use my roku for. And I had to sign in, which I did and it worked fine. I shut it off, and leave my tv alone for a few. And the app is completely gone off my homescreen after i turned it back on. Yet i looked for it in “add apps” and it showed I had it installed. I unplugged the tv for a few. And that didnt work. And i restarted my roku tv  several times and youtube STILL wont open at all. I even restarted my router, and that didnt help either. Its all updated. both the app and tv) and nothing will work.

i don’t know what to do?

[CRS59]

SN X01200U75N5G (S0DK73775N5G)
SOFTWARE 12.1.1
ID 5G-044-792

[kweatherford]

Same problem here.

PHilips model 50PUL7973/F7

Hardware ID. G416X

SERIAL #  X0130011SW1K

Sofware Version. 14.1

Device ID. S10L4331SW1K

TRACKER ID 1K-044-793

[Thudson921]

I have a Hisense 6Series-70

X019001S6PCJ

software version 14.1

YouTube TV version 2.25 build 70

i have completed restarted my TV and internet as well as uninstalled YouTube TV and reinstalled it 

it will still not even attempt to lunch the app 

[Thudson921]

ID CJ-044-795

[Papif]

I got a brand new 75 inch Roku TCL television today and I set it up, twice in fact, without any avail of YouTubeTV Launching. When I click on it, it makes “Rokus Signature select sound” but does not launch. I tried the customer support number but it said they might not even receive my voicemail let alone be seriously delayed. All other apps work like! Hope this gets fixed. I own 3 Roku express devices but this is my first Roku tv. All of them have YouTube tv but they were removed from the Home Screen all just today but still operating as normal. I hope Roku didn’t stop supporting YouTube tv. 

[Kmh8]

I have a TCL ROKU YouTube worked fine earlier now it does not open I unplugged restarted and removed and reinstalled and now when I hit ok nothing happens

[Chriscass19]

Serial number: X01200CNVTXV(S08A627NVTXV)

Software version: 14.1.4

Tracking ID: XV-044-793