Issue Tracking Board

[TravPurps]

I am having same issue on the Roku brand tv in my bedroom. The JVC Roku TV in the living room is able to open YouTube without issue.

[hairgirl]

I've uninstalled restarted my tv reinstalled and still wouldn't work ive tried not restarting it aswell still wouldn't work. ive tried factory reseting still will not open it just makes a click sound and refuses to do anything every other app works so im not sure if haven't tried youtube tv so 

[Mistborn]

Mine is a Hisense Roku TV right outa the box. 

[hairgirl]

factory resetting doesnt work either btw 

[Stl1996]

Same here

[NJ_Koch]

All 4 of my roku's are doing the same.

[Koi1]

Having the Youtube app issue as well. Setup details below:

Model: 6Series-58

SN: C03500TCMYPX

ID: S139Y43CMYPX

Tracker: PX-044-772

App Version/build: 2.25/93

[Mmack1101]

I contacted YouTube and they stated they are already working on the issue and will email me once it is fixed . 

[lddesant]

Same here on both ONN and TCL televisions. Both YouTube tv and YouTube. 

[RokuJohnB]

Hi Community users,

Thanks for keeping us posted, and welcome to the Roku Community!

We understand you're having a problem with the YouTube app. We're happy to investigate further.

Can you please provide the following details below?

• Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
• What channel and what version/build is the channel (this can be found by selecting the channel on the Home screen and pressing the * button)
• What troubleshooting steps have you taken so far?
• Tracker ID when this issue occurs (when you see this issue arise, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)

Once we have this information, we can pass it along to the appropriate Roku team for further investigation.

Thanks,
The Roku Community Team