the new device i brought (Ruku express $21.39) in April the same ones you asking me buy now?
I brought a new Ruku express in April 2021 for $21.39. my email on 8/15/2022 is now telling me to purchase new express for $14.00 or i will not be getting new updates. the old will not work from last year? I will need to buy a new one every year for upgrades?
What is the full text of the message you received?
As far as I know, the models that are about to lose support are some older models with model numbers 27xx and 3500.
Check your model numbers via Settings > System > About on each device.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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