Features, settings & updates

[joss1]

I use to get a kick out of this, NOW you have to read the response?

When did this change?

I use a universal learning remote that is easy on batteries, so upon checking the roku remote today, I thought something was wrong with it, until I checked my bedroom ultra and it also was silent.

Not a good move on roku's part.

[joss1]

As example, my first experience with "voice command" button, I said "thank you roku" to my surprise a women's voice said "your welcome"!

Now she is silent, and I have to sit closer to the tv to read any response.

So when did this occur???

[RokuDanny-R]

@joss1

Thanks for the post.

We would be more than happy to look further into this issue for you. Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID)
-steps to reproduce the issue you are seeing 
With more detailed information, we will be able to investigate further.

Thanks,
Danny