Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
chaoslair
Newbie

hdcp showing up when streaming

i had just done an update and when i go to select a episode from a show no matter what app i use i get the error 020 hdcp error screen. i ahve changed the cord multiple times and still hasnt stop. please help. i have special needs kids who rely on the kids shows i stream on there for most  of the day to day 

0 Kudos
2 REPLIES 2
StreamerUser
Roku Guru

Re: hdcp showing up when streaming

@chaoslair 

Try these workarounds/solutions:

1)  Directly connect your Roku to your TV (instead of to an AVR or SB, if currently connected that way)

2)  Settings/Display type = (manually configure this to match your current TV - do NOT use Automatic)

3) Settings/System/Advanced system settings/Advanced display setting/Auto-adjust display refresh rate = Off

0 Kudos
chaoslair
Newbie

Re: hdcp showing up when streaming

i had tried all those and still didnt work 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.