Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
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Strega
Roku Guru

Re: can't disable roku talking when I adjust the TV volume

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This thread was originally about TVs, but Roku has a similar accessibility feature that can also be turned on and off:

https://support.roku.com/article/231584647

 

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Carina07
Binge Watcher

Re: can't disable roku talking when I adjust the TV volume

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Thanks, I will try this as it will be more convenient than going for the TV remote to shut it off. Not sure how I accidentally turned it on like others did, but it is annoying. Anyway, thank you for addressing this.

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Memmsie
Newbie

Re: can't disable roku talking when I adjust the TV volume

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Hi where did you find the Talk Back feature on your LG? I'm having this same issue

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RokuMary-F
Community Moderator
Community Moderator

Re: can't disable roku talking when I adjust the TV volume

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Hi @Memmsie,

Congrats on your first post in the Roku Community!

We can certainly understand your concern that you want to turn off this feature. 

You may try to turn off the "Screen reader" by pressing the * button on your remote 4 times quickly. This feature might accidentally enable and that's why your Roku player sounds like it's been talking to you.

For more information, visit our Support page here: How to enable the text-to-speech screen reader on your Roku® streaming device | Official Roku Suppor...

We hope we have addressed your question appropriately, but reply to this message if the above did not fix your issue, and we will gladly follow up.


Best regards,
Mary

Mary F.
Roku Community Moderator
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renojim
Community Streaming Expert

Re: can't disable roku talking when I adjust the TV volume

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@Memmsie, try this:  https://www.alphr.com/lg-tv-turn-off-voice/

Roku Community Streaming Expert

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socmft
Reel Rookie

Re: can't disable roku talking when I adjust the TV volume

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THANK you, Mary!

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trikedaddy
Newbie

Re: can't disable roku talking when I adjust the TV volume

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Ive tried pressing the star button 4 times. That didn't work.  I have screen reader disabled

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renojim
Community Streaming Expert

Re: can't disable roku talking when I adjust the TV volume

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@trikedaddy, if you hear a voice announcing the volume and you don't have an actual Roku TV, it's your TV doing it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

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Re: can't disable roku talking when I adjust the TV volume

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I have the exact same problem on my TV, pressing the * 4 times did not resolve the problem, can you suggest something else.

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Strega
Roku Guru

Re: can't disable roku talking when I adjust the TV volume

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If you’re getting announcements of the TV volume level, then that’s the TV.  You need to use the TV remote and whatever buttons and menus the TV uses to turn off that feature.