Features, settings & updates

[RZBOB]

Same issue. I've tried everything that others have suggested. The private listening has worked flawlessly for years until a few days ago. What exactly changed? Anybody...

[Tpp1971]

No clue what changed. I’m on day number two of my above solution successfully working. Give it a shot. 

[SLrobertB]

Mine only has the option of using camera to sync sound with video and it won't work at all. 

[beartooths2]

We have been having this same issue the past week and also took all the steps you did to resolve with absolutely zero success 

[Tpp1971]

I just tried again and mine worked. Get into your Roku app and connect to your device. Also connect to private listening. Then try steps again. The advance adjustment was not visible when I wasn’t connected. 

[PeteWalker74]

The adjustment won’t work. I keep getting “Unable to adjust audio” over and over. Tried advanced/manual and moving the slider makes zero difference.

[Tpp1971]

So strange. Sorry it’s not working. Seems random. Worked for me and some others. 

[eidam06]

a temporary solution i found was to screen mirror youtube from another device (i used my ipad) to the tv and then used the roku app on my phone that’s connected to the tv and connected to private listening and it works!

[Bigkellz]

Omg this worked thank thank thank you thank youuuuuuuuuuu 😊

[Tpp1971]

Super strange. Working for some and not working for others. Glad it’s working for you!