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DrgnMom420
Newbie

Where have all the background and screensavers gone?

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Same here... Version 12.5.5 build 4174-92

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1 Solution

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RokuJanadeeK
Retired Moderator

Re: Where have all the background and screensavers gone?

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Hi @DrgnMom420,

We're delighted to have you here in the Roku Community.

We appreciate the information you have provided; however, for us to better assess this concern, we'll need a few more details:

  • When did you start having this concern?
  • What specific device has this issue?
  • What specific screensavers are missing?

Additionally, we recommend that you give the following a try:

  1. Power-cycle your Roku player: unplug it from the wall power outlet and plug it back in.
  2. Check for updates. Go to Settings > System > Software Update > Check Now
  3. Restart your Roku player. Go to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.

Please keep us informed.

Sincerely,
Janadee

Nadee K.
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuJanadeeK
Retired Moderator

Re: Where have all the background and screensavers gone?

Jump to solution

Hi @DrgnMom420,

We're delighted to have you here in the Roku Community.

We appreciate the information you have provided; however, for us to better assess this concern, we'll need a few more details:

  • When did you start having this concern?
  • What specific device has this issue?
  • What specific screensavers are missing?

Additionally, we recommend that you give the following a try:

  1. Power-cycle your Roku player: unplug it from the wall power outlet and plug it back in.
  2. Check for updates. Go to Settings > System > Software Update > Check Now
  3. Restart your Roku player. Go to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.

Please keep us informed.

Sincerely,
Janadee

Nadee K.
Roku Community Moderator
0 Kudos
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