Forum Discussion
Thanks for reporting this here in the Roku Community, MamaLaLa!
We appreciate you informing us about this. We'd like to help.
If you observe that this is happening again, please send us a photo so we can examine this matter more closely. We will then be able to get this to the appropriate team for review.
Please keep us posted.
Best,
The Roku Community Team
Hey everyone!
We’re aware of the issue with Aquatic Saver, and it’s currently under investigation. We appreciate your patience as we work to get this sorted.
If you’re experiencing the issue, please provide the following information to help us investigate further:
- Roku device info
- A screenshot (if possible)
- Tracking ID
For better visibility and reference, we'll mark this post as solved.
This will help us get to the bottom of it and resolve the issue for everyone. Thanks again for your understanding!
Thanks,
The Roku Community Team
- JanJ7 months agoRoku Guru
I saw this for the first time last week. We were watching a series (Hacks), and phone rang and we hit pause. Long call and screensaver cam up and I’m seeing still shot of people descending an airport staircase on reflection in Roku logo in Aquarium
Wife was still on phone, so I started playing. Did it a couple more times.
you play a channel and pause it. watch screen to remember pix let it sit when aquarium saver comes up, watch the logo the paused pix image is superimposed on logo!
Feature, not a bug. But should be easy to fix. Think reflection is ripple effect on logo over a background, and someone forgot to add a background layer so it’s the equivalent of see through crosshatch in Photoshop or After Effects: and as long as nothing was playing and paused before that: it’s black, so you don’t see anything! But pause an image, and it becomes a background for the translucent logo!
Only shows what had been previously paused!😎
- Gamera877 months agoReel Rookie
It’s a bug. See the other posts and replies from Roku.
- RokuJharra-Q7 months agoRetired Moderator
Thanks for sending info!
We’ve shared your concern with the team. Could you send a picture of the issue? That would help. We’re working on getting it sorted and appreciate your patience.
Thanks again for sticking with us!
Roku Community Team
- JIMT297 months agoBinge Watcher
“SOLVED”. Sounds like a stretch of the truth. Shameful way to treat people looking for solutions.
- Gamera877 months agoReel Rookie
Where did you read that it is described as solved?
- RokuJharra-Q7 months agoRetired Moderator
Thanks for sharing your thoughts! If you’re having trouble with the Aquatic Life Screensaver, please let me know the details so we can investigate further.
- Device info/OS version (Settings > System > About)
- Tracker and GC (Home 5x, Back 5x)
Thanks again for your help!
Roku Community Team