Features, settings & updates

[12ryzen]

The Weather Screensaver stopped showing current weather, 5 day forecast, etc. I have checked for Roku software updates and rebooted the device. Info in the bottom right corner has 'last updated n/a' Temp is set to 32 and about 55 outside. I have changed the locations and all are the same. 

[AvsGunnar]

@12ryzen 

That Screensaver looks like the one developed by @TheEndless.  (https://channelstore.roku.com/details/795e3c0d8fecb273928ba5ec08d68821/weather-screensaver).

Last posting here was in 2019 so may be a defunct Screensaver (maybe no longer actively developed).  I think your best course of action would be to seek a refund through Roku through their Contact Us - Billing option.

(https://support.roku.com/contactus) - "Select Questions about my Account or Billing"

[12ryzen]

It was working earlier today. 

[AvsGunnar]

@12ryzen 

Ahhh.  Then hopefully a simple server issue that will correct itself.

Not really sure how to contact the Screensaver and Wallpaper developers when an issue arises unless they are active in the Roku Community then can normally just tag them in a posting.

Says powered by DarkSky, and darksky.net appears to be up and running.  (https://darksky.net/forecast/48.4164,-122.3389/us12/en)

----

@renojim is more versed in the developer side of things so likely has a better insight.

[dragonboots2005]

Roku don't do refunds.  They ignore requests about that from my experience with them taking games away that I pay 2.99 or 3.99 for in the past  

[TheEndless]

Hey guys.  It was a temporary outage.  Should be functioning again today.  Sorry for the inconvenience!

TheEndless

[AvsGunnar]

@TheEndless 

Thanks for the update and posting your contact info in your footer/signature.  Much appreciated.

[12ryzen]

Thanks so much! I really like the app 🙂