@n_akshaya
Thanks for the post.
We would be more than happy to look further into this issue for you. Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
-are you able to get sound when you Airplay other content
With more detailed information, we will be able to assist you further.
Thanks,
Danny
Danny R.
Roku Community Moderator
