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Volume control issue with second hand tv

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I got a friend’s tv when they upgraded. They had a Roku stick and because of that (I believe) my controller doesn’t allow me to regulate the volume. Channel selection works, but no volume control. I tried taking my stick out and shutting the tv off, then turning back on reinserting the stick, but no set up commands were available. Any suggestions appreciated.

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RokuKariza-D
Roku Guru

Re: Volume control issue with second hand tv

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Hello @Curiousstreamer

Thanks for the post.

We suggest setting up your Roku device to control your TV's power and volume by following the steps below: 

  1. Press Home on your Roku voice remote
  2. Scroll and select Settings
  3. Select Remotes & devices
  4. Select Remote
  5. Choose your voice remote from the list and select Set up remote for TV control
  6. Follow the on-screen prompts to complete the process

For more information, check out this support link: How to set up your Roku® voice remote to control your TV

I hope this helps!


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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1 REPLY 1
RokuKariza-D
Roku Guru

Re: Volume control issue with second hand tv

Jump to solution

Hello @Curiousstreamer

Thanks for the post.

We suggest setting up your Roku device to control your TV's power and volume by following the steps below: 

  1. Press Home on your Roku voice remote
  2. Scroll and select Settings
  3. Select Remotes & devices
  4. Select Remote
  5. Choose your voice remote from the list and select Set up remote for TV control
  6. Follow the on-screen prompts to complete the process

For more information, check out this support link: How to set up your Roku® voice remote to control your TV

I hope this helps!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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