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joe_cruse
Reel Rookie

Video keeps pausing windows 11 pro using chrome

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I am using a windows 11 ver 23H2 OS Build 22631.3296   Chrome Version 122.0.6261.129 (Official Build) (64-bit) during playback the streaming video keeps on pausing last 3 days please advise

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RokuCarly
Community Moderator
Community Moderator

Re: Video keeps pausing windows 11 pro using chrome

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We're grateful to have you here in the Roku Community, @joe_cruse!

Thank you for sharing your concern about the playback issues you've been experiencing when streaming. No worries! We're here to further assist you with this.

Before we proceed, are you referring to The Roku Channel? If so, are there any error messages prompted other than buffering? 

In this case, we should also consider the signal strength of your network connection and ensure your Wi-Fi connection is stable and performing well. Sometimes, even with fiber optics, fluctuations in speed or signal strength can cause delays. 

Hope this helps!

Best regards,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: Video keeps pausing windows 11 pro using chrome

Jump to solution

We're grateful to have you here in the Roku Community, @joe_cruse!

Thank you for sharing your concern about the playback issues you've been experiencing when streaming. No worries! We're here to further assist you with this.

Before we proceed, are you referring to The Roku Channel? If so, are there any error messages prompted other than buffering? 

In this case, we should also consider the signal strength of your network connection and ensure your Wi-Fi connection is stable and performing well. Sometimes, even with fiber optics, fluctuations in speed or signal strength can cause delays. 

Hope this helps!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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joe_cruse
Reel Rookie

Re: Video keeps pausing windows 11 pro using chrome

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Hard wired 100 mbs switch 

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