Roku Support at https://support.roku.com/contactus/contact-options never stops loading. Do you have direct product support?
Hi @lostbits,
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We understand you're having a problem with our website. We're happy to assist you. Please try to restart your phone and try again to access that support website.
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Best regards, John
I think Roku should postpone loading all that fragile Javascript from Zendesk until the user has decided to chat. As it is now, even a user who wishes to email or phone, gets stuck if the Zendesk code doesn’t load for whatever reason. (It seems to find some reason fairly frequently.)
@lostbits I’ve sent you a private message.
If they had any direct support, the moderator would have provided that in the reply.
No, they don't.
Once the page stops loading, you get these choices to click on: