Hi, I'm trying to do a TCL TV update over USB drive. I go to the tvupdate.roku.com site and enter my model and SN codes and it then confirms my TV size/brand/type and it looks good. I then download the update file and copy the update.roku file to a USB drive. I then plug it into the TV and it says the update file is for a different manufacturer. Any idea how else I can get the right update.
By the way, I'm pretty sure I have a backlight issue as I can get the screen to turn on for a second then it goes right off. I can see images with the flashlight. Anyway, I was going to try to do a USB update as a last resort. When I do the reset button to go into recovery mode I can get the screen to flash on quickly with the remote power button so I've been able to at least read the screen to get that far.
