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User000999
Newbie

Roku “Linking Error” on Roku 3 after Recovery Mode factory reset

My Roku streaming stick, which just surpassed one year from date of purchase, Stopped working two weeks ago. I see the recovery mode screen (need to reinstall the operating system) and I’m unable to get past it because the remote isn’t working. 

Also, In the last week, my two Roku 3 devices Received the same recovery mode error. I was able to use my remote on those devices, but I had to do a factory reset. I am able to update my wired Internet connection, but once that happens and the software tries to download the update, I receive a “Linking Error.” The linking error reads “There was a problem connecting to the network. (ActionID: 0 err: 0:0) Please try again again. Press the OK button to reconnect.” 

I can’t get past the screen and feel very confident that this is not an Internet connection problem. (when my first Roku three stopped working In the living room, I moved the one from the bedroom to the living room and it worked fine for a few days before it went into recovery mode).

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