Features, settings & updates

[Mvalencia98]

Ever since my tv updated there hasn’t been the option to turn off display while listening to music. What can I do to get it back?

[mrei]

Did you get a workaround for the option of turning off the display while just listening?

[dbdarrough]

I have the same problem. After the update the option to turn off display disappeared. I'm on a Roku TV, a TCL 55 p607. I really love that feature and hope it will come back soon

[kajsidog]

Workaround: Using the provided remote and voice command, "Turn off screen" or "Turn off display" usually works.(Sometimes it says that option is not available.)

I really hope it comes back to the menu though as we use a universal remote. It also seems specific to app. iHeart Radio still has it as a menu item while it's gone from Spotify and usually YouTube.

[dbdarrough]

Thanks! That totally works. I do hope it comes back to the menu but I am so glad you posted this workaround! I tested it both with the remote and also using the Roku app on my Samsung phone and both work when you do the voice command.

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@kajsidog wrote:

Workaround: Using the provided remote and voice command, "Turn off screen" or "Turn off display" usually works.(Sometimes it says that option is not available.)

I really hope it comes back to the menu though as we use a universal remote. It also seems specific to app. iHeart Radio still has it as a menu item while it's gone from Spotify and usually YouTube.

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[kajsidog]

Great to hear. I didn't even realize the app has voice commands @dbdarrough That allows me to get the coffee table back to a single remote. High-five!

[colgate]

Darn, that workaround had me excited for a second, but my TV (TCL S425) seems to only say "Unable to turn off the display".

Also on my playback screen (before the bouncing icon screensaver kicks in), it says "Options (*)" but then it doesn't respond to the star (*) button on the remote in the first place. Seems like that's where this feature would be if a menu would actually open!

[Chealer]

My 55R617 has the same error (""Unable to turn off the display") if I try that in YouTube.

[csimpson]

I also get the same error - "Unable to turn off the display" - with my 55R617. The voice command work around doesn't work, nor does turning off the display in the (*) Options. 

Anyone?

[Penarandajacky]

Make sure you've got Settings / System / Power / Fast TV start turned on. That's needed to enable "Turn Display Off"

this really helped I found it hope it helps!!(: