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Tay777
Newbie

Suggestion for Child Safety

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Please create a way hide adult channel thumbnails in Roku channel options. You only have to click once onto add channels from the home screen and then are presented with tons of adult channel thumbnails which are completely inappropriate for kids. I have seen another post about this with screenshots as well, so more than one user is suggesting this. Thank you!

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Suggestion for Child Safety

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Hi @Tay777,

Welcome to the Roku Community!

We completely comprehend and acknowledge your request to hide the adult channel on your Roku to ensure a child-friendly viewing environment for your kids. We would be glad to assist you with this concern.

Roku has Parental control set up on the Roku channels. It is a PIN-based playback control that applies only when you are streaming content on the Roku channel in a signed-in state. When this feature is enabled, your PIN must be entered when someone tries watching content with certain ratings on the Roku Channel. What content can be played without a PIN depends on which of the four rating levels you select when configuring your PIN preferences, as described in the table below.

supported icon = Content with this rating on The Roku Channel can be watched without a PIN

not supported icon = A PIN is required to watch content with this rating on The Roku Channel

Supported ratings in The Roku Channel PIN preferences

Please note:

  • Movies and TV shows restricted by your PIN preferences are not hidden or filtered when browsing or searching content on The Roku Channel, but your PIN must be entered before any such title can be played.
  • The Roku Channel parental controls apply only to video viewing within The Roku Channel and do not affect video playback elsewhere, including on any other streaming channels. Creating a PIN does not prevent someone from exiting The Roku Channel and accessing content on another streaming channel.

For more details, you can visit our Roku Support article: How to block content using parental controls

We hope you find this information helpful.

Regards,
Riamie

Riamie D.
Roku Community Moderator

View solution in original post

1 REPLY 1
RokuRiamie-D
Community Moderator
Community Moderator

Re: Suggestion for Child Safety

Jump to solution

Hi @Tay777,

Welcome to the Roku Community!

We completely comprehend and acknowledge your request to hide the adult channel on your Roku to ensure a child-friendly viewing environment for your kids. We would be glad to assist you with this concern.

Roku has Parental control set up on the Roku channels. It is a PIN-based playback control that applies only when you are streaming content on the Roku channel in a signed-in state. When this feature is enabled, your PIN must be entered when someone tries watching content with certain ratings on the Roku Channel. What content can be played without a PIN depends on which of the four rating levels you select when configuring your PIN preferences, as described in the table below.

supported icon = Content with this rating on The Roku Channel can be watched without a PIN

not supported icon = A PIN is required to watch content with this rating on The Roku Channel

Supported ratings in The Roku Channel PIN preferences

Please note:

  • Movies and TV shows restricted by your PIN preferences are not hidden or filtered when browsing or searching content on The Roku Channel, but your PIN must be entered before any such title can be played.
  • The Roku Channel parental controls apply only to video viewing within The Roku Channel and do not affect video playback elsewhere, including on any other streaming channels. Creating a PIN does not prevent someone from exiting The Roku Channel and accessing content on another streaming channel.

For more details, you can visit our Roku Support article: How to block content using parental controls

We hope you find this information helpful.

Regards,
Riamie

Riamie D.
Roku Community Moderator
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