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AntiSane
Reel Rookie

Streambar remote will not turn TV off

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I just bought the Streambar yesterday to replace a very old premiere stick. All was working great while testing it last night, including the ability to turn the TV on/off via CEC.

Now tonight it stopped doing this after an update, it has reverted to IR (which does not work with my TV), and when I try to set it back to CEC it tries to turn the TV off and fails to do so (which then reverts to IR).

I have tried reboots, both from the menu, and by unplugging it.

Any clue what happened in less than 24 hours? Did I get a buggy update?

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AntiSane
Reel Rookie

Re: Streambar remote will not turn TV off

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Ok, you all can ignore this, but I'm leaving it for anyone that runs into this problem in the future.

In my troubleshooting I rebooted the Streambar by menu and power cord... but I didn't do this to the TV. After rebooting (power plug) the TV everything returned to the way it should be.

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2 REPLIES 2
AntiSane
Reel Rookie

Re: Streambar remote will not turn TV off

Jump to solution

Ok, you all can ignore this, but I'm leaving it for anyone that runs into this problem in the future.

In my troubleshooting I rebooted the Streambar by menu and power cord... but I didn't do this to the TV. After rebooting (power plug) the TV everything returned to the way it should be.

makaiguy
Community Streaming Expert

Re: Streambar remote will not turn TV off

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@AntiSane-

Thank you so much for reporting back so that your reply may help some others.  I wish more people did that.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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