Kristyanne
Newbie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-25-2023
04:12 PM
Roku not visible on television screen
The roku turns on. Has a blinking blue light. But nothing shows up on the TV screen. I have tried everything the roku website recommended including restarting, factory reset, resetting the remote, unplugging it and letting it cool down, trying different input connections, making sure the hdmi-cec is enabled, and restarting our router. Any ideas? It is a roku premiere
1 REPLY 1
RokuJanadeeK
Retired Moderator
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-25-2023
04:59 PM
Re: Roku not visible on television screen
Hi @Kristyanne,
We appreciate all the troubleshooting steps you took to resolve this concern.
For our other option, just to compare, do you happen to have other TVs where we can hook up the Roku streaming player?
If there will be no difference after doing so, please let us know.
Regards,
Janadee
Nadee K.
Roku Community Moderator
Roku Community Moderator