Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
marcmartin
Channel Surfer

Roku not honoring "device connect" settings after automatic software updates

I've got a Roku Ultra 4640, connected to ethernet.  We have someone in the house sensitive to wi-fi, so I'm using it with an old infrared remote and the "device connect" set to disabled.  Which with a meter I'm able to confirm that the wi-fi is indeed actually off. 

However, during at least 3 Roku software updates this month, I have found that the wi-fi has turned itself back on.  Even though the device connect is still set to disable.  My solution to this is that I toggle the device connect back to Enable and then back to Disable.  And that brings things back to the way they should have been all along.

But it would certainly be better if the auto software updates didn't break this.

My new solution is just to leave the Roku unplugged except when I want to use it, and manually checking for software updates and doing the disable/enable workaround, with a meter next to it to confirm.  Which is a hassle.  Compared to the Sony TV I have, where wi-fi "off" means "off", and it doesn't just randomly turn back on.

Labels (1)
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.