I am FURIOUS about this! I'm trying to find an address so I can mail them all my Roku devices: though I spent hundreds of dollars on them, they apparently never belonged to me so I'll send them back to the scumbags!!!
I am FURIOUS!!!! We need a class action! Sue the scumbags before they force us all to agree never to.
In the meantime, I'm packing up all my Roku devices (6) and mailing them back to them: apparently I don't own them despite spending hundreds of dollars on them!!
For those interested, the street address for Roku is:
1173 Coleman Avenue
San Jose, CA 95110
You should return their products to them since you never owned them.
Oh, and the word "att@@rney" is blocked on this community page. Apparently they're afraid of that word.
This isn't a defect. It's the theft of devices we paid for and OWN!
Funny thing about Roku's hatred for the law: you can't even type the word "att@@rney" on this "community" forum. What a pathetic, disgusting company!
File a complaint with the CA State AG. I did. Very easy to do online. The more complaints they receive the better the chance they investigate and hopefully fine Roku a few million dollars.
I'm interested I tried everything even bought a new cord and reset and factory reset and moved close to WiFi and still nothing. I maybe can watch one hour only
I have same problem , i can't use Roku TV with out accepting dispute resolution provided by Roku
A very disappointing and coercive move on the part of Roku since the customer has no choice but accept or be locked out. And, the option to send a rejection letter via mail (which is buried in the fine print) is prohibitive; how many people will have the time and patience to do this, and we are paying for this! I hope Roku doesn't go down the path of Apple products with their coercive proprietary control features because I will definitely cancel this service.