Do NOT search the web for a customer service contact for Roku. In almost every case the only thing you will find are scammers that can't actually help you and want to steal your CC information. Roku does NOT charge for support, period.
As to this arbitration agreement, I haven't seen it, but my Roku is generally only used by my grandson in the morning before he goes to school. But I do tend to check for updates on a daily basis and as of yesterday I haven't seen this. However, I just checked my Ultra 4800 and the notice did appear. I read through the document and frankly I probably would not have an issue with it. Roku players are so inexpensive that there's no value in attempting a law-suit over anything as trivial as this.
That said, after I pressed the home button a couple of time the message went away and I can use the Roku without accepting the agreement. Maybe it will return after some period of time. But it does seem you can exit the notice without accepting it.
Dan
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
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I am not a Roku employee, just another user.
