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Mpitti11
Newbie

Roku devices poor quality

Roku devices poor quality, 4 devices have failed. 2 with power related issues and 2 won’t connect to WiFi even tho I’ve reset it the divide and network 1000 times. Don’t waste your money on this. Zero costumer service, no chat forum. I’ve switched to chrome cast.

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1 REPLY 1
RokuNimfa-C
Retired Moderator

Re: Roku devices poor quality

Greeting @Mpitti11

Thanks for reaching out to the Roku Community. 

I'm sorry to hear about the experience—that's not what we aim for. We're here to help you with your Roku devices.

Could you tell us more details about the power-related issue you are seeing? In terms of the WiFi connectivity issues, do you receive an error message or code? What troubleshooting steps were taken to resolve the issue? 

We look forward to hearing back from you soon.


Regards, 
Nimfa

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