Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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winter8784
Level 7

Roku Voice just started informing me of everything that is on the screen.

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Couple days ago a voice started up telling me everything that is on the screen.  Whatever I click on, it tells me what it is.............annoying.  

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RokuMary-F
Roku Employee
Roku Employee

Re: Roku Voice just started informing me of everything that is on the screen.

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Hi @winter8784,

Thanks for posting in the Roku Community!

I'd be happy to take a closer look to see how we can help. You may have accidentally enabled "Screen reader", a mode for sight-impaired viewers. That's why your Roku player sounds like it's been talking to you. You can turn off Audio Guide by pressing the * button on your remote 4 times quickly.

Please try doing this and see if it helps with what you're experiencing.


Best regards,
Mary

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RokuMary-F
Roku Employee
Roku Employee

Re: Roku Voice just started informing me of everything that is on the screen.

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Hi @winter8784,

Thanks for posting in the Roku Community!

I'd be happy to take a closer look to see how we can help. You may have accidentally enabled "Screen reader", a mode for sight-impaired viewers. That's why your Roku player sounds like it's been talking to you. You can turn off Audio Guide by pressing the * button on your remote 4 times quickly.

Please try doing this and see if it helps with what you're experiencing.


Best regards,
Mary

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makaiguy
Community Streaming Expert

Re: Roku Voice just started informing me of everything that is on the screen.

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@winter8784-

You can completely deactivate the four-* shortcut via Roku menu path Settings > Accessibility > Shortcut (in the Screen Reader or Audio Guide section)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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