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MissHall
Newbie

Roku Express tries to update then restarts

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I’m having the same issue but my USB is plugged into the wall not the tv. 
many suggestions? 

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renojim
Community Streaming Expert

Re: Roku Express tries to update then restarts

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@MissHall, it wouldn't hurt to try another USB power adapter/charger from a phone or tablet and/or another USB cable.  Look at the fine print on the adapter for something like, "Output:  5V 1A (or 1000mA)".  Anything greater than 1A/1000mA is all right as well, but less is not.  After that, about all you're left with is a factory reset, but note that if you've been using the app as a remote you must have a functioning physical remote to set up a device after a factory reset.

How to system restart or factory reset your Roku streaming device | Official Roku Support

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Help others find this answer and click "Accept as Solution."
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renojim
Community Streaming Expert

Re: Roku Express tries to update then restarts

Jump to solution

@MissHall, it wouldn't hurt to try another USB power adapter/charger from a phone or tablet and/or another USB cable.  Look at the fine print on the adapter for something like, "Output:  5V 1A (or 1000mA)".  Anything greater than 1A/1000mA is all right as well, but less is not.  After that, about all you're left with is a factory reset, but note that if you've been using the app as a remote you must have a functioning physical remote to set up a device after a factory reset.

How to system restart or factory reset your Roku streaming device | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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