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Rebooting CONSTANTLY- even on a different Roku express!
I posted this as a reply somewhere as well but wasn't sure if that thread was still active so I figured I should probably post a new one.
I have tried two different Roku Express' and they both keep rebooting.
I thought for sure with a new one (new to me anyways, a friend gave me it when they upgraded), the problem would be solved, but this one is even worse!
The old one would just randomly reboot every so often--this one will reboot & then shortly after reboot again and again and again, usually several times before it decides to behave again for an hour, maybe two-- sometimes not even.
When it starts cycling, I don't even get out of the loading screen most of the time, on the occasion I do, it restarts again as soon as I try to do anything!
This is driving me nuts, please help!
It is not connected to the TV USB, it has it's own power source.
It's model 3930x
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Re: Rebooting CONSTANTLY- even on a different Roku express!
Welcome, @Junktownmowdown.
Great to see you here in the Roku Community!
We totally understand how inconvenient this must be for you, and we'd like to be able to help.
To assist us in the investigation, could you please supply the following information below;
- Roku device model, serial number, device ID, and Software Version. (these can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID)
Please get back to us soon!
Best,
The Roku Community Team
Roku Community Moderator