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Re: Mute/sound icon stays on screen all the time and will not go away even though it’s not muted

I have the same problem. Sony tv with a Bose sound bar. So how do I get that off?  Thank you!

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RokuJechealR
Community Moderator
Community Moderator

Re: Mute/sound icon stays on screen all the time and will not go away even though it’s not muted

Hi @stevesther1,

Thanks for the post in the Roku Community!

We'd love to take a closer look at this. Have you tried to mute and unmute your device? If the issue persists, please perform a system restart on your Roku device by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

Please keep us posted on how it goes.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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