Hi @Me-too,
Thanks for posting in the Roku Community!
We see that you purchased the Start Trek original series theme for your Roku 3 device.
Can you please provide more information about the issue you are experiencing? Does the issue only occur on Star Trek series theme or all the themes? what is your device OS/Version?
In addition, can you please specify the exact steps you are taking to reproduce this issue?
With more information, we will be able to assist you further.
Warm regards,
Chel
Jecheal R.
Roku Community Moderator