Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
QTip
Newbie

Preview Thumbnails not Visible

A second try to post...

When accessing Frndly, FoxNation & Paramount+ the applications opens and displays the text associated with each show but many times most of the preview thumbnails are missing just, empty gray boxes. This does not happen on YouTubeTV, YouTube, Stirr, Pluto, & Tubi but on PLEX they are very slow to open and on the Roku Channel the first few are shown and empty boxes where the preview pictures would be below that.  This it true on three different Roku's and TV's.  A strange twist is this is not an issue on Xfinity cable (50MB/s down and 5 MB/s Up) but only occurs on Century Link Fiber (200MB/s down & up) .  

 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.