Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Playback issues

I have a roku upstairs and the my outdoor tv channel keeps kicking me off and restarting the roku! Also sometimes when watching YouTube tv it goes back to Home Screen! It’s an older model and I have new roku downstairs that I have zero is with! The one upstairs i’be restarted it got rid of the channels are reloaded them back on and same issues! Any ideas out there what the issue is! Do the go bad at all!

0 Kudos
Community Streaming Expert

Re: Playback issues

Sometimes the power adapters go bad and if you're using your TV's USB port for power then use the supplied power adapter.  If both of your Rokus use the same power adapter then try the good one on the problem Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.