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RokuERey
Community Moderator
Community Moderator

Re: Photo Streams Screensaver - Option to Remove caption

Hi @migue,

Welcome to the Roku community, and thanks for reaching out.

We apologize for any trouble that this Photo Stream issue has caused. While our team investigates this, can you kindly provide us with the information below?

  • Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
  • Tracker ID when this issue occurs (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID).
  • Photo Stream build version (highlight the channel tile, then press the * sign button and share with us the version number).

We'll be looking forward to it.

Thanks,
Rey

ERey.
Roku Community Moderator
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