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Odd pop up that comes and goes

I have a Roku stick and a couple weeks ago this thing started where when you are on the Home Screen or watching tv this bar pops up at the bottom of the screen. It’s like system information or an advertisement or something. When it comes up it has little boxes about the HDMI, LED, Dolby, USB and a few others. You can’t click on them. They just pop up and fade then a few minutes later it does it again. I cannot figure out how to stop it from happening. This is a new issue. It hasn’t happened before. 

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1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: Odd pop up that comes and goes

@Oh_pickles_330 

Looks your TV is in "demo/store" mode.

Go into your TV settings using your TV remote (not the Roku remote) and look for "home" mode or similar language.

If you post your TV model, can likely point you to the correct setting location/procedure if still having issues.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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