Thanks for the follow up.
Please be aware that we are currently investigating this issue affecting Roku TVs. I have passed along your information to the appropriate Roku team to look further into.
Once more information is available, I'll be sure to update the Community.
Thanks,
Danny
@RokuDanny-R it's definitely the software update. Because I can run all my channels through my flex box on both tv's and it works fine...so no my Tv. You all need to fix this bug in your software update right away, especially the holidays are coming and most people have holiday traditions which involves watching certain shows. I'm really pissed right now and I'm sure I'm not the only one. So get those programmers on it NOW!
Having the same issues on my Hisense Roku TV since software update.
Roku TV 7215X
Hisense model 55R6+
Serial number YNOOAG156713
software version 10.5.0 build 4201-39
Tried every suggestion I can find, nothing helps. Any way to uninstall update? Can I use another Roku streaming device on a Roku tv? Am I sol?
As long as your tv has an available hdmi port, you should be able to use another Roku device with it.
Same here after update…Deleted apps that froze and now they don’t show up as a channel to download, factory reset and nothing. TCL65s425 and now useless as anything but a mirror!
Same here! I can only play Netflix. So frustrating.
I really hope Roku can fix this soon. My Roku TV is worthless if I can’t get any of the channels (except Netflix) to load or connect. Not a happy customer right now…
Are there any specific Roku products not experiencing these issues?
Updated 1 out of 3 of my Roku TVs to 10.5 and now none of my apps will stream except Netflix. Please help! I’ve tried all troubleshooting shoots including factory reset.
We are having the same problem. Our TCL TV. It was fine yesterday and after the update (11/18/21), none of the channels work. Our guides on DirectTV Stream update to the correct times but no video loads. Amazon Prime and Hulu won't even start. They just give network errors.
Roku TV - 7111X
TCL model - 55S401
Serial Number - YN00sd449681
Software - 10.5.0 build 4201-30
Device ID - CN500S449681